Find Your Way Around Your Hosting Control PanelGuide to cPanel :
If you’ve ever signed up for a new web server,1 chances are you’re familiar with cPanel. Saying something that 90% of all web hosting companies use cPanel wouldn’t be an overstatement. So this is where the following cPanel tutorial comes into play.
But, why should you read this cPanel tutorial?
Here at Hosting Facts, testing different hosting platforms is something we do for a living. We know this stuff. Our goal is to keep this guide as simple as possible and we wrote this up to date cPanel tutorial with the newbie in mind. So you don’t have to worry about it being too technical.
In this tutorial, we will go through step by step on all the basics of using cPanel, including how to configure your domain name and how to set up a website with cPanel in mere minutes.
Along the way, we’ll also give you some helpful tips and tricks that will make managing your website much easier.
Ready? Let’s start.Table of Contents
1. cPanel Tutorial – The Basics (Guide to cPanel)
1.1. What is cPanel?
In simple terms, it’s a control panel where you can manage every element of your web hosting account.
Web hosting companies like to make cPanel available to their customers for a few key reasons: it’s a simple-to-use dashboard, it’s well-maintained with regular updates, improvements, and security measures.
1.2. What Can I Do in cPanel?
A lot… cPanel is where you’ll come to:
- Connect domain names to your hosting
- Set up emails for your site
- Install WordPress (or another content management system)
- Back up your website
- Upload files to your server
- Check your bandwidth and other usage stats
- Change various security settings
- Install add-on apps on your server
- Create new databases/manage existing ones
- Set up various optimizations
And a whole lot more – we’re really just scratching the surface here. Don’t be intimidated, though. While cPanel does offer you a huge volume of features and customizations to take care of, you don’t really have to understand them all in order to manage your website effectively. We’re going to cover everything in this guide.
1.3. How Do I Log In to cPanel?
If this is your first time logging in, your hosting provider should have provided you with the necessary username and password.
Our hosting dashboard have links to your cPanel once you’ve signed into your hosting account.
you can access cPanel from your user profile in the “My Dashboard ” tab:
After select your service ->actions -> Login to CPanel
If you can’t find a direct link in your hosting provider’s panel, you can either contact support and ask them how to access cPanel, or you can do some sniffing around and try to guess the correct cPanel address. This sounds far-fetched at first, but it’s actually very doable. Here’s how:
Fire up your browser and enter your website address followed by
:2082 (for http) or
:2083 (for https). For example:
You’ll then be asked to enter your cPanel username and password.
1.4. What if I Need More Help?
This guide explains all the basics and gives you step-by-step instructions for tackling some of the most common tasks like setting up websites, email accounts, and domain names. If you need a bit more help, cPanel has some video tutorials of its own.
There’s also lots of documentation available on every page within cPanel itself, usually listed along the top. For example:
2. A Quick Intro to the cPanel Interface
Once you’ve logged in, you should see a screen similar to this:
This is the version of cPanel that uses a theme called “Paper Lantern”.
2.1. My cPanel Interface Looks Different! Now What?
First, don’t panic.
To change the style of your cPanel, find the “PREFERENCES” section (it’s usually near the bottom) and click on “Change Style”:
You’ll have a few choices there based on what your host makes available. In our case, the selection comprises of the Basic, Dark, Light, and Retro styles.
To work on the same theme we’re working on, choose “Basic” by clicking the “Apply” button in the top right corner next to the style. cPanel will reload with the new style applied.
2.2. Getting Around the cPanel Interface
Getting around the cPanel interface consists of many options.
Let’s first start with:
You can find the navigation bar in the top right corner of the screen. In it, there’s a simple search field, a link to your user preferences, a notifications bell, and the logout link.
The search field allows you to find the key options within cPanel. Actually, using the search field is a much quicker way to navigate around cPanel than trying to browse around and get to a certain option manually. The search field starts presenting you with results immediately as you type.
By clicking on the user preferences link, you can change your password, language, edit your contact information, and you can also reset the page settings with one click.
The notifications bell is just what it sounds – a place where you can see essential updates about your hosting setup or cPanel itself. Usually, cPanel uses notifications to let you know about news, critical updates, security concerns, or other must-know information.
The logout link is pretty self-explanatory – remember to use it every time you’ve finished working with cPanel.
One additional search field – apart from the one in the navigation bar – is visible at the very top of the page right below the navigation bar.
This one works pretty similarly, but this time, instead of showing you results inside a drop-down, it’s going to filter out the center part of cPanel. Just punch in what you’re after, and cPanel will dig it up for you.
On the left side of your screen, you’ll see a sidebar with a couple of icons – the exact number depends on what your host makes available for you. In our case, from the top down, these stand for Home, Statistics, Dashboard, and User Management.
Home is the primary page of cPanel where you can access most of the functions.
Statistics show you a range of important numbers – how many email accounts, file transfer protocol (FTP) accounts, and domain names you have, as well as how much bandwidth and disk space you’re using.
The dashboard is a quick reference page where you’ll find links to some of the most commonly used links, as well as at-a-glance look at your bandwidth and disk space usage, mail statistics, and more.
User Management is where you can add or remove users from your cPanel account. You can also see which email accounts you’ve set up, as well as who has access to your FTP and web disk in case you’re sharing an account with other users or admins.
2.3. Reorganizing cPanel’s Homepage
You can collapse sections by clicking on the “-” sign in the top right corner of each homepage section to minimize it.
If you like to, you can also drag and drop entire sections to reorganize them and put the most commonly used ones near the top.
3. Updating Your Preferences
When you first log in to cPanel, make sure you visit the “PREFERENCES” section to update your contact information and change your password.
Here’s how to do this step by step:
3.1. Changing Your Password
We strongly recommend changing your password as soon as you log in to cPanel for the first time.
Click on “Password & Security”. You’ll be taken to this screen:
You’ll have to enter your old password before choosing a new one.
When it comes to setting up a new password, you can either take advantage of the Password Generator or come up with something on your own. Using the Password Generator is likely the right way to go, as it will give you a strong and secure password. Just click the button and let the generator take care of the rest:
The best way to save that password is to use a password manager (like LastPass – free). That way, you don’t have to memorize the password. No matter what you do, don’t save your password in a Word file or something similar on your computer – where it could be easily discovered.
3.2. Updating Your Contact Information
One of the most important things you must do in cPanel is to provide an email where you can receive updates when needed.
Why this step is crucial:
- Without a working email set in this section, cPanel won’t be able to communicate with you should anything significant happen with your configuration.
- You also must set the email address to one that’s not attached to any domain name that you’re hosting in this cPanel; otherwise, in case anything happens with your config, that domain might get compromised as well, hence making any attempt at communicating with you impossible.
To get to these settings, click on “Contact Information” to reach the following screen:
We recommend having all the boxes under “Contact Preferences” checked, as they’re all updates that could alert you to suspicious activities (e.g someone else changing your password) or a hosting problem (e.g disk space being used up).
3.3. Adding a New User
Let’s say you want to work with someone to help you manage your websites, or you have a trusted business partner who also needs access to the hosting setup. That person will require their own user profile in cPanel.
To do that, click on the “User Manager” icon that’s in the same “PREFERENCES” section.
You will be taken to the following screen:
In that section, you can see all accounts that are currently set in your cPanel. There are three icons next to each account (you can see them in the screenshot above):
- The envelope icon indicates if the person has an email account set up in the system – if the icon is colored then there is an email account set up; if it’s grayed out, then there’s none
- The truck icon indicates if the person has an FTP account – again, colored for yes, and grayed out for no
- The disk icon indicates if the user can use the web disk services that are part of cPanel
You can easily edit any user there, change their password or delete them with the options listed below the account name.
To add a new user, click on the “Add User” button in the top right corner:
You’ll then be taken to the following screen:
You’ll add the user’s full name, the username, the domain that the new user should be associated with, and if you want, an alternative email that the user can be reached at. You’ll also be asked to create a password for the user.
Just below these fields, you’ll find a section called “Services” where you can take care of a handful of key settings. Interestingly, they correspond to the three icons that we described just a couple of paragraphs above:
- Email allows you to enable/disable email accounts for the new user and also set a limit for how much space each account can have.
- FTP allows you to enable/disable accounts from being able to access your hosting setup via FTP. FTP can be used to upload files to your website. You can choose what directory the new user will have access to, and limit the space they can use.
- Web Disk permissions should be reserved for your top-level admin accounts only. “Read-Write” level access gives the user full permissions to do pretty much whatever they wish within the specified directory (including deleting files)! “Read-Only” only permits reading, downloading, and listing files.
When you’ve finished with these settings, click on “Create” or “Create and Add Another User” at the bottom of the settings page.
4. Managing Domain Names
The “DOMAINS” section of cPanel is your go-to place when you want to add a new domain name (the one you’ve just purchased) to your hosting account, manage your existing domains, as well as set up subdomains.
4.1. Adding a New Domain Name
To add a domain name to your cPanel (and thus, your hosting package), you’ll need to click on “Addon Domains” in the “DOMAINS” section shown above.
An addon domain is a fancy name for a standard domain name that you can use to create a fully-functional website – meaning you can host multiple domain names from the same control panel.
On the “Addon Domains” screen, you’ll be asked to enter your new domain name plus a couple of other parameters:
- New Domain Name – The exact domain name that you’ve registered – minus the
- Subdomain – This will be filled out automatically as soon as you enter your new domain name into the field above. It’s best to leave that intact. cPanel uses this for some internal routing that doesn’t have much relevance from a user point of view.
- Document Root – The location on the server where your new domain’s files will be. This is also filled out automatically. It’s best to stick with these recommended settings.
Click on “Add Domain” to finish up.
4.2. Editing/Removing a Domain Name
On that same “Addon Domains” screen, there’s a section called “Modify Addon Domain” where you can take care of any domains currently assigned to your account – this includes managing them, setting redirections, or removing domains completely.
The usage here is straightforward. There are links for removing and managing the redirections on the right. Clicking on any of them will show you another settings panel where you can confirm the deletion or enter the destination that you want to redirect the domain to.
4.3. Managing Subdomains
Every time you add a new domain to your account (covered above), cPanel will also create a corresponding subdomain to go alongside. Here’s how that usually works, based on an example:
Let’s say your cPanel account name is
john and the host is called
greathost.com. In that case, your primary server domain is going to be
john.greathost.com. Once you add a new addon domain, say,
johnsworld.com, cPanel will also create a subdomain called
Now, what’s unfortunate about such a setup is that this new subdomain often holds a carbon copy of your normal website that’s available under
johnsworld.com. In other words, you get the same website available twice, under two addresses:
This is not ideal from an SEO point of view. To fix that, what you should do is redirect that new subdomain to your standard domain. To say it another way, after doing that, whoever tries to go to
johnsworld.john.greathost.com will be automatically redirected to
Here’s how to do that:
First, click on “Subdomains” from the “DOMAINS” section:
You’ll be taken to a panel where you can see all of your current subdomains that have been set up.
At this stage, the “Redirection” column is likely blank.
To edit that, click on the “Manage Redirection” link next to the subdomain you want to edit. On the next screen, set up the redirection by entering the full domain name that you want to redirect to. In our example, that’s
johnsworld.com. Click on “Save” when done.
Creating Custom Subdomains
Subdomains are not only about causing minor inconveniences but also about letting you expand certain areas of your site in a creative way.
For example, if you want to launch a new blog as part of your website, a good approach is to do that under a subdomain. For instance, if your main website is, again, at
johnsworld.com, then you could consider launching a blog under
In this case,
blog is just an example. You have full freedom to choose whatever subdomain you want.
You can create a custom subdomain on the same screen where you took care of managing the existing ones. Just fill out the form that’s at the top.
- Subdomain – The name of the subdomain you want to set. Keep it short, and use only letters, dashes, and numbers.
- Domain – The parent domain for the new subdomain.
- Document Root – The directory/folder on the server where the new subdomain’s files will be kept. It’s a good practice to input your full subdomain there. Example:
Click on “Create” to finalize the subdomain setup.
5. Email Accounts and Settings
One of the great things about keeping your domain name with a cPanel-enabled web host is that you also get the possibility to create custom email accounts for that domain.
This all happens in the “EMAIL” section of cPanel.
As you can see, there’s plenty of tools there – from creating new emails, setting forwarders, autoresponders, taking care of spam, and more.
5.1. Setting Up an Email Account
Naturally, this is the first thing you will want to do. To add a new email account to your domain, click on “Email Accounts” to be taken to the following screen (make sure you’re on the first tab – “Add Email Account”):
From top to bottom, here’s how to get your new account set up:
- In Email, enter the address you’d like to be reached at – for example,
- In Domain, select the proper domain name from the drop-down field. If you haven’t added your domain name to cPanel yet, you’ll need to do that first.
- In Password, create a password and make sure it’s a secure one!
- In Mailbox Quota, adjust to make sure your email can work properly. Remember: emails take up space on your server, so you may not want to give everyone unlimited access. However, 1GB (=1024MB) is a reasonable minimum.
- Click on “Create Account”
Once you’ve done all of the above, you’ll notice that the email you just created has been added to the list of the existing email accounts in the “Email Accounts” tab:
You can manage every element of that account later on – including the password, quota, and other details.
5.2. Using Your Email
Now that you’ve set up an email account – how do you use it?
You have two main options here:
- Configure the email in an email client – like Gmail, Apple Mail, Outlook, etc.
- Use webmail
Let’s start with the former:
How to Configure Your Email Locally
This step starts a bit counterintuitive, but bear with us. So, to actually configure your email locally, you first need to click on the “Access Webmail” link that’s visible next to your address in the “Email Accounts” tab:
This will take you to a new panel. Once there, scroll down to the section labeled “Mail Client Automatic Configuration Scripts”. You’ll see something like this:
There’s a range of useful links there, all of them with either instructions or ready-made configuration scripts for some of the most popular email clients. If yours is on the list, just click on the link next to it and finish the configuration according to the advice given.
If you can’t see your client, or you want to configure your email manually, then below this section is another one labeled “Mail Client Manual Settings”.
You’ll find all the info you need there.
Accessing Your Webmail
At this point, accessing your webmail is very easy. Click on the “Access Webmail” link that’s visible next to your address in the “Email Accounts” tab:
Once there, click on one of the available webmail clients:
You’ll be taken to your email inbox immediately.
Alternatively, you can access your webmail straight from a web browser. Simply navigate to
https://YOURDOMAIN.com/webmail and you’ll be greeted by this screen:
Enter the email address and password, and you’re in.
5.3. Forwarding Your Email to Another Address
First, click on “Forwarders” to arrive on this screen:
From here, you can either create a simple email forwarder or a more serious forwarder for your whole domain name. We’ll stick with the former here.
To forward your email, click on the “Add Forwarder” button. You’ll see this:
Here’s what these fields mean:
- Address to Forward – Here, enter just the user part of the email address that you want to forward. For example, if your email is
[email protected]then the user part of it is
- Domain – This is the domain part of the email address that you want to forward. For example, if your email is
[email protected]then the domain part of it is
- Destination – You get two options here. However, to effectively redirect your email to an existing other address, select “Forward to Email Address”. In the field below, enter the full email address where you want to redirect the messages.
Click on “Add Forwarder” to set everything up.
5.4. Setting Up a Default Address
Default email addresses are an interesting perk that you get when hosting your email inboxes yourself – as you do with cPanel.
Basically, you have the ability to catch any incoming email that is sent to an invalid email address under your domain name.
What this means in practice is that you can use nonexistent email addresses when signing up for various online tools/services/profiles and still have those emails get to you no problem.
Here’s an example; let’s say you have just one email address set up for your domain name, and it’s
[email protected]. However, when signing up for Netflix, you don’t want to use that address since you’re worried that it might eventually leak onto the web and get picked up by spambots. In that case, you can just use something like
[email protected] and still make it work.
Here’s how to set that up:
Click on “Default Address” from the “EMAIL” section in cPanel:
You’ll see this:
- Select your domain name from the drop-down.
- Tick the box labeled “Forward to Email Address”.
- Enter your existing email address into the box below.
- Click on the “Change” button.
You’re all set.
5.5. Setting Up Spam Filters
Everybody hates spam, luckily, with cPanel, you can keep it from ever hitting your inbox.
Click on “Spam Filters” to see the available options:
Depending on the settings that your web host allows, you may or may not be able to do much in this section. The spam filters themselves are often on by default and you cannot disable them (like it is in my case). However, you can still fine-tune how the filters work.
The first setting to consider is the one labeled “Automatically Delete New Spam”. While it may seem like a good idea at first, you’re actually better off leaving that one.
The issue here is that you can encounter a lot of false positives with spam filters – emails that are falsely graded as spam. Therefore, you want to be able to take a look into your spam folder every once in a while and have a quick glance if anything there requires your attention. With the auto-deletion turned on, you won’t have this possibility.
Under “Additional Configurations”, there’s a link to show more options. Once you click on it, you’ll see this:
You can experiment with these settings to manually whitelist or blacklist certain email addresses. It’s probably a good idea to whitelist all emails from your company or any other crucial contacts from your network.
6. Managing Your Files
The “FILES” section of cPanel is your go-to spot for uploading files, backing up your website, and managing your files via FTP *.
* FTP stands for File Transfer Protocol. You can use FTP to manage the files associated with your website – whether that means uploading, reading, or retrieving them. All you need to use FTP is a client application such as FileZilla. Alternatively, cPanel also provides you with tools to manage your files without an FTP tool. We’ll cover that next.
6.1. Using the File Manager
The first space you’ll want to get acquainted with within the “FILES” section is the “File Manager”.
The “File Manager” allows you to manage all of your sites’ files directly from within the cPanel interface rather than having to use a third-party FTP tool.
Click on the “File Manager” icon (visible in the screenshot above) to begin. What you’ll see is the central panel of the “File Manager”. It’ll look something like this:
This is where you can take care of all the files on your server, therefore you’ll want to proceed with extreme caution when making any changes.
There are a couple of quick things to point out on this screen. First, on the left, you’ll find your root (main) folder and some sub-folders (you can see this in the screenshot above).
Then, in the middle of the screen, you’ll see the contents of whatever folder you have selected.
Knowing this, here are a few things you might want to do:
Create a New Folder
To create a new folder, simply click on the “+ Folder” button along with the top menu, as shown below:
You’ll then be asked to name your new folder and enter the destination where the folder will be created.
When you’re done, click on “Create New Folder”, and you’re set.
Uploading a File Using File Manager
To add a file – for example, a large video file that you want people to be able to download, or a full-quality photo you want to use on your site – you’ll first need to click on the folder where you want to upload the file to.
Then, just click on the “Upload” button that’s in the top menu:
You’ll be asked to drag and drop the file you want to upload, or simply select the file from your local drive:
Note; If your website software allows you to upload files from its user interface, do that instead of going to the File Manager in cPanel. Since you’re going to be using those files on your site anyway, it’s just easier to manage things that way – your website software will “see” the file immediately. If you upload a file via the File Manager or FTP, that might not be the case. WordPress works really well with files.
6.2. Access Your Main FTP Account
Depending on how your web host has set up your cPanel account, you might be able to log in to your main FTP account using the same cPanel login and pass.
To check if that’s the case, click on “FTP Accounts” from the “FILES” section. Once there, scroll down to “Special FTP Accounts”. Your main FTP account should be there.
By default, the main FTP account will have access to the root folder.
6.3. Adding a New FTP Account
Creating new FTP accounts is a good practice when working with cPanel and launching new projects/websites on your hosting setup.
Having one account per project is a good starting point. The idea is that you give those individual accounts only access to the specific folder they need access to – not to the whole web server.
To create new FTP accounts, click on “FTP Accounts” form the “FILES” section. You’ll see this screen:
Here’s how to fill out that form and create a new account:
- Log In – This is the username of the new account.
- Domain –The domain name that the new user account will be assigned to. Pick from the drop-down.
- Directory – This defines the new FTP account’s highest level of directory access. If you leave this blank, the user will have access to the root. It’s best to input the directory associated with the project that the account is for.
- Quota – The maximum space that the new user can take up. Best leave at “Unlimited”.
Once you click on “Create FTP Account”, the new user will be added.
You can manage your existing FTP accounts on the same page, below the new user form:
Most modern websites cannot exist without a database running quietly behind the curtains and handling the website’s data.
In other words, all of your website’s content, all the pages, all the posts, and all the user data is kept in the database.
As you would expect by now, cPanel has a pretty extensive module allowing you to create and manage databases.
7.1. Creating a Database
If you want to set up any modern website using a CMS, you’ll need to create a database for it first.
The “DATABASES” section of cPanel has a handful of options available:
Most importantly, cPanel allows you to work with both MySQL and PostgreSQL databases. For the purpose of this guide, we’ll stick to MySQL, but working with PostgreSQL is nearly the same.
To create a new database, click on “MySQL Database Wizard” in the “DATABASES” section (see above).
Once there, you can start setting up your new database.
Step 1. Set a name for your database:
Step 2. Create a database user that will be used to access the database (this is required in order to work with the database later on):
Step 3. Assign the required privileges to that new database user; it’s best to select the option labeled “ALL PRIVILEGES”, like so:
Step 4. Done.
At this stage, your new database has been set.
To see it, go back to the main page of cPanel and click on “MySQL Databases”.
7.2. Managing Databases
To see all your databases, go to “MySQL Databases” from the “DATABASES” section of cPanel.
Each database can be renamed or deleted through the links to the right.
Additionally, you can also manage your database users there, a bit further down the page.
9. Backing Up Your Website
If you’ve ever had a phone or computer die on you, you know how devastating it can be if you haven’t backed up your data.
Now imagine the same happening to your website. This is perhaps even worse since it’s very likely your website is your business.
Luckily, cPanel makes it incredibly easy to keep this tragedy from happening by giving you a chance to back up your site manually – any time you choose.
Note; Some WordPress web hosts will handle backups for you automatically. Check with your hosting provider to make sure. Still, learning how to back up manually can prove a valuable skill in the future.
To start a backup, click the “Backup Wizard” icon that’s in the “FILES” section of cPanel.
You’ll see this screen:
Click on the “Back Up” button to start the backing up process. You’ll be shown a screen where you have the option to choose whether you want a full backup (all the files and configurations on your websites) or partial backups (home directory, MySQL databases, email forwarders & filters).
To make it easier, back up your entire account and save it to an external hard drive or another secure location.
Once the backup completes, you’ll be able to download it.
9.1. Check Your Disk Space
Some hosting setups come with unlimited disk space, while others do put a cap somewhere. You can check how much of that space you’re using up via cPanel.
Note; It’s important to check your disk space periodically to see what parts of your website are taking up the most room, so you know where to compress or delete unnecessary files if you’re running out of space.
To get a general overview of your usage, just take a glance at the right sidebar of cPanel. You’ll see various info on how much disk space you’re consuming, how many databases you’ve set up in total, and more.
To get a more in-depth look, click on the “Disk Usage” icon from the “FILES” section.
What you’ll see is a nice summary of how much space your different folders are taking up.
You can also see your quota or limit along the bottom of the first table – in this case, the quota in the image above is 10,240MB (or 10GB).
It’s important to note that just because a blue bar is full doesn’t mean you’ve used up all your space – all presented figures are relative to the largest directory.
10. Checking Your Stats
The final thing that’s worth a look at as you’re going through cPanel is the section labeled “METRICS”.
You can find a lot of interesting details there, all informing you about the current status of your server, the number of visits you’re getting, and the overall health of the setup.
Each of these stats sections presents a slightly different take on your numbers:
- Visitors, Raw Access, Awstats, Webalizer all focus on the number of visitors your websites have been getting. The presentation varies between each of these sub-sections.
- Errors present the most recent entries in your website’s error logs.
- Bandwidth allows you to see the bandwidth usage of your hosting setup.
- Webalizer FTP show you data on all visits through the FTP protocol.
- CPU and Concurrent Connection Usage shows you the volume of machine resources consumed by your hosting setup.
To Sum Up Our cPanel Tutorial
That’s it! If you followed the steps written in this tutorial you should now have gained a full perspective on what cPanel is and how to use it when setting up your hosting environment.